Accounting Manager

Hospitality with Heart & Soul

At PCH Hotels & Resorts, we believe that our “Heart & Soul” is what sets us apart – in our connections with associates, owners, partners, communities, and our unmatched guest experience. If you're looking for a career in the hospitality industry that's both challenging and rewarding while providing opportunities for growth and advancement, apply now and become a part of a dynamic team that’s making a difference!

PCH Hotels & Resorts is an award-winning, full-service hospitality management company that operates nine hotels and resorts, featuring 25+ restaurants, bars, and lounges, as well as full-service spas, retail shopping, a performing arts center, and more! As a trusted partner of Marriott, IHG, Autograph, and Renaissance brands, we are poised for continued growth and expansion in the hotel, resort, and lifestyle segments and we're always looking for talented individuals to join our team!

https://www.pchresorts.com/

As a member of our hospitality team, the primary role of an Accounting Manager is to support the Director of Finance in the daily operations of the accounting department by handling guest and vendor inquiries, reviewing daily financial reports, and assisting in monthly balance sheet reconciliations. This role will create a positive work environment by leading, training, and working alongside accounting associates to set a positive example for guest relations and ensure excellent customer service. A crucial part of this role is responsible for preparing weekly and monthly forecasts, aiding in month-end closing, contributing to internal/external audits, assists with budgets, operating statements, and expense control to support the financial goals of the hotel.

·         Assists the Assistant Director of Finance/Director of Finance in the day-to-day operations of the accounting department, ensuring smooth functioning and effective collaboration.

·         Addresses guest and vendor inquiries promptly and professionally, providing excellent customer service and resolving issues effectively.

·         Thoroughly reviews the daily financial report, ensuring accuracy and identifying any discrepancies or irregularities.

·         Collaborates in the preparation of monthly balance sheet reconciliations, meticulously verifying and aligning financial records.

·         Assists in the coordination and preparation of weekly and monthly forecasts, contributing to accurate financial projections and planning.

·         Supports the month-end closing process, collaborating with the finance team to ensure timely and accurate financial reporting.

·         Regularly communicates with the Assistant Director of Finance/Director of Finance, providing updates on business and office occurrences, and seeking guidance and support as needed.

·         Understands and complies with all loss prevention policies and procedures, ensuring the security and integrity of financial transactions and information.

·         Assists with internal and external audits, providing necessary documentation and information, and participating in audit activities.

·         Supports the preparation of budgets, operating statements, and payroll progress reports as needed, and works to control department expenses to achieve or exceed budgeted goals.

·         Understands the impact of the department's operations on the overall hotel financial goals and objectives, striving to achieve or surpass budgeted goals through efficient financial management.

·         Exhibits a positive attitude and serves as an example of excellent guest relations, ensuring that interactions with guests are professional and responsive.

·         Interacts with guests as needed to obtain feedback on service levels, promptly address guest problems and complaints and ensure guest satisfaction.

·         Delivers exceptional customer service to both internal and external customers, exceeding their expectations and fostering positive relationships.

·         Provides Feedback in Performance Appraisal Process: Offer feedback and insights in the associate performance appraisal process, contributing to the development and growth of team members.

·         Engages in open, collaborative relationships with associates, promoting teamwork, and creating a supportive work environment.